Complaint

If you need to file a complaint with the park, there is one form that handles 2 kinds of issues. The first issue is one with the Park itself, and the second is a complaint against a neighbor.

Download editable RSLR Complaint Form (Microsoft Word Format)

If your issue is with the Park then you should make 3 copies.

  • Deliver or mail a copy of the complaint to the management at Clubhouse 2
  • Place one copy into the HAC mailbox in the office or email to sandy@ranchosanluisrey.org
  • Mail another copy to John Saunders
  • John Saunders, park owner [Luis Rey LLC]
    4040 MacArthur Blvd. Ste 300
    Newport Beach, CA 92660
  • Be sure to keep a copy for your own records.

If your issue is with a neighbor, then only 1 copy is needed.

  • Deliver or mail to the management at Clubhouse 2
  • Be sure to keep a copy for your own records